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When contemplating criticism data, make sure you consider the company's dimension and quantity of transactions, and recognize that the nature of grievances plus a company's responses to them tend to be much more essential compared to the number of complaints. Matt Patrick, at customer service mentioned that He'll mail it but I nonetheless did not

offer up and deliver off The full history of the grievance to an ombudsman or other regulatory overall body if vital it's been some time due to the fact everyone has replied. simply just get more info request a new concern if you want to to start the discussion again. usually do not contact random numbers posted inside a public or private concept